Why is Five Guys switching from fry cups to fry bags?

This decision wasn’t made lightly.  At Five Guys, we’re obsessed with serving you the best possible fries, and that means constantly evaluating every detail of how we prepare and serve them. This change is being made to cut down on waste and preserve the freshness and quality of our hand-cut fries.

“The fry bags provide better quality over a longer period of time compared to the cups. This especially benefits our takeout and delivery customers.”

Nick McDuffee, Five Guys’ Purchasing Manager and Fry Bag Expert

The bags allow air to circulate better, which means fresher fries, especially for delivery and takeout customers. Same portions, same great fries—just a smarter package that’s also better for the environment. The grease-resistant paper actually wicks excess oil away from the fries. You may see more oil on the bag, but that means less oil on your fries.

What are Five Guys fry bags made of?

Five Guys fry bags are made from biodegradable natural kraft paper. They’re food-grade, grease-proof, and completely free of BPA and PFAS, meet all regulatory requirements in the US and Canada and use less material compared to our fry cups.

Bottom line: they’re safe for your food!

How did Five Guys test the new fry bags?

We first tested these bags during our expansion into Korea, where packaging waste laws required us to rethink our fry containers. And here’s what we discovered: the bags not only reduced waste, but they also kept our fries fresher.

The increased air circulation prevents steam from making fries soggy, and the tear-resistant material holds up better than cups during delivery. We loved the results so much, we decided to bring them to the U.S.

“We went to our stores, worked with our crews, and tested in real conditions. Dine-in, carry-out, delivery—we covered everything because we needed to know these bags would work for all our customers. It was a lot of work, but when you care about quality the way we do, you don’t cut corners on testing.” -Cesar Ordonez, Five Guys Initiative Rollout Director

How do fry bags improve the quality of Five Guys fries?

It’s all about airflow and oil management. Five Guys fry bags are lightweight, durable, which helps prevent your fresh-cut fries from becoming soggy during transport.

The paper absorbs excess grease while maintaining its structure. You might notice more oil on the bag—this is actually a good thing since the bag is pulling oil away from your fries, keeping them fresher and crispier. When you’re eating hand-cut potatoes fried in pure peanut oil, every fry should be consistent.

Will my Five Guys fry portions change with the new bags?

Absolutely not. You’re getting the exact same portions, just in a bag instead of a cup. A regular fry is the same size as always—and yes, we still throw in those extra scoops. That’s just who we are.

Here’s how serious we were about getting this right: Our Fry Bag Expert, Nick McDuffee, and the team went in-store with paper, scissors, and tape to create a replica of our fry cup. They took that prototype to vendors to ensure the bags would hold the exact same volume as our cups. We ensured the bags hold the exact same volume, accounting only for the natural stretching once fries are added.

Rest assured that our portion sizes haven’t changed as part of this switch. Same generous portions you know and love.

What sizes do Five Guys fry bags come in?

Five Guys fry bags come in the same sizes as our fry cups: Little, Regular, and Large. Nothing changes except the container.

Can I use Five Guys fry bags in the microwave, freezer, or oven?

No. Five Guys fry bags should not be used in microwaves, freezers, or ovens. The bag should be discarded after use and should not be used when reheating fries at home. (Though let’s be honest—leftover Five Guys fries never last long enough to reheat anyway.)

Are fry bags reusable?

No, Five Guys fry bags are not reusable. They’re designed for single use to maintain food safety and quality standards.

When will Five Guys fry bags arrive at my location?

We’re rolling out fry bags gradually at Five Guys locations nationwide over the coming months. This phased approach lets us ensure a smooth transition while maintaining our quality standards at every single restaurant.

Some stores may already be using bags. Others will transition in the weeks and months ahead. Visit your local Five Guys to see if they have made the switch.

What else is changing about Five Guys fries?

Nothing.  Same fresh potatoes, hand-cut in-store every day. Same pure peanut oil. Same boardwalk-style double-frying technique. The only thing changing is the container. Everything else about your Five Guys fries experience stays exactly the same: made fresh to order, every single time.

What if I have more questions about Five Guys fry bags or menu changes?

We get it—people are passionate about their fries. If you have questions, you’ve got options:

• Check out our FAQ page for answers to common questions about our food, ingredients, and cooking methods.
• Ask your crew the next time you visit—they know our fries inside and out.
• Order delivery or pickup and taste the difference for yourself.
• Learn more about what makes Five Guys different.

Ready to try Five Guys fresh-cut fries in our new eco-friendly fry bags?

Order Now for Pickup or Delivery | Find a Five Guys Near You | Explore Our Full Menu

Still have questions? Visit our FAQ page or ask your crew the next time you stop by. Same great fries, smarter packaging.

The post Five Guys Fry Bags: Same Fries, New Container appeared first on Five Guys.

What Makes Candy Cane Crunch Special?

We’re talking real candy cane pieces blended into your shake. You get that refreshing peppermint flavor with an actual crunch. It’s classic holiday vibes in a cup.

Shake the Season Your Way

Here’s the thing about Five Guys milkshakes: you’re in control. Candy Cane Crunch is just the starting point. Want to add chocolate? Go for it. Oreo? Sure. Coffee? Why not? With 10 free mix-ins on the menu, we have plenty of options to match your holiday mood.

How Can You Get It?

Available: November 10, 2025, through January 5, 2026, while supplies last
Where: In-store, online or using the Five Guys app at U.S. and Canada Five Guys locations with milkshakes

Your Holiday Shake Awaits

Whether you keep it classic with just Candy Cane Crunch or load it up with every mix-in on the board, we’ll make it happen. Stop by your local Five Guys and shake up your season!

Find your nearest Five Guys location and check milkshake availability at fiveguys.com.

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Get Ready for BOGO Cheeseburgers and 50% Off Deals – Only Available September 18, 2025

The wait is over, Five Guys fans! For the first time ever, we’re celebrating National Cheeseburger Day with an exclusive promotion that’ll make your taste buds happy. Today, September 18, 2025, marks a special day for Five Guys as we launch our inaugural National Cheeseburger Day celebration with some great deals on our fresh cheeseburgers.

Exclusive Offerings

We’ve got something special waiting in your inbox! If you’re signed up for our email program, you’ve already received your exclusive promo code featuring one of two fantastic offers:

🍔Buy One Cheeseburger, Get One FREE (BOGO)

Great for sharing with a friend, family member, or treating yourself to double the deliciousness!

🍔50% Off Any Cheeseburger with Purchase

Grab any item and get half off one of our mouthwatering cheeseburgers – it’s that simple!

How to Get Your National Cheeseburger Day Deal

For Email Subscribers

Check your inbox now! We’ve sent out promo codes to customers who are signed up for our email updates. Your code is valid for Thursday, September 18, 2025 only – so don’t wait!

Sign Up for Five Guys Email Updates to never miss exclusive offers like this again!

Follow Us on Social Media

Don’t have your promo code yet? No problem! Today, September 18, we’ll be sharing 50% off cheeseburger with any purchase promo codes across all five of our official social media channels. Follow us to grab your code:

• Facebook
• Instagram
• Threads
• Twitter/X
• TikTok

Where to use Your Promo Code

This exclusive National Cheeseburger Day promotion is available through digital ordering only:

📱 Five Guys Mobile App

Download the Five Guys App for the fastest, easiest way to order your discounted cheeseburgers for pickup or delivery.

💻 Five Guys Website

Order Online Now through our website for pickup or first-party delivery.

Important: This promotion is valid exclusively for pickup and Five Guys direct delivery orders placed through our app or website. The offer is not available for in-store purchases or through third-party delivery services.

Great for National Cheeseburger Day Celebrations

Whether you’re treating yourself, sharing with friends, or feeding the family, this promotion is a nice way to celebrate National Cheeseburger Day with Five Guys’ fresh ingredients:

• Fresh, Never-Frozen Beef – Hand-formed patties cooked well-done
• Sesame Seed Buns – Toasted fresh for every order
• 15 Free Toppings – Mix and match to create your custom cheeseburger
• Real American Cheese – Melted to ooey gooey perfection

Don’t Miss Out – Limited Time Only!

Remember, these exclusive promo codes are only valid on Thursday, September 18, 2025, and expire at midnight local store time. You can’t use codes for future-dated orders, so make sure to place your order today!

Ready to celebrate National Cheeseburger Day the Five Guys way?

Order Now Through Our App | Order Online | Join Our Email List

This promotion is available at participating U.S. Five Guys locations and select Canadian locations. See additional details and terms of use here.

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Starting September 15, our popular coffee milkshake mix-in becomes a permanent menu item at all Five Guys locations. No more wondering if your favorite coffee-flavored milkshake will be available when you visit.

Why We’re Making It Permanent

From the moment we first introduced our coffee mix-in, your response was overwhelming. When we removed it from the menu, requests for its return never stopped. So, we went back to the drawing board, enhanced the formula and brought it back! Now, after seeing how this isn’t just another flavor option but a true fan favorite that’s become essential to so many Five Guys experiences, we’re thrilled to make it a permanent fixture on our menu. Whether you’re powering through an afternoon slump, treating yourself after a long day or looking for a refreshing blend of creamy vanilla and rich coffee, this mix-in has more than earned its place alongside our classic offerings.

The Perfect Blend

Our coffee milkshake delivers that smooth, rich coffee taste you crave, blended expertly with our handspun vanilla milkshake base. It’s the ideal balance of sweet and bold – not too strong, not too mild, but just right for coffee enthusiasts and casual fans alike.

And don’t forget, you can always customize it your way! Mix coffee with other flavors like chocolate or caramel for your own signature creation. The possibilities are endless when you’re building your perfect shake.

Thank You for Making This Possible

This decision comes straight from you! Your enthusiasm and loyalty showed us that coffee deserves a permanent spot on our menu, right alongside our other beloved flavors.

How to Order Five Guys Coffee Milkshake

Order the coffee milkshake online through the Five Guys app or website, or visit any Five Guys restaurant. The coffee mix-in is available at all locations serving milkshakes starting September 15.

Ready to try Five Guys coffee milkshake? Find your nearest Five Guys location and taste why this mix-in earned its permanent spot on our menu.

Have questions about our coffee milkshake? Check out our FAQ and nutrition info for more details.

The post Fan Favorite Coffee Shake Mix-In Here to Stay! appeared first on Five Guys.

Due to public demand, the coffee mix-in returns with an improved formulation as a premium coffee syrup, allowing customers to enjoy the authentic flavor through a streamlined preparation process.

“Coffee culture embodies personalization and individuality. Just as everyone takes their coffee differently, we believe your milkshake should reflect your personal taste,” said Five Guys founder and CEO Jerry Murrell. “You can enjoy the coffee mix-in on its own, with chocolate, salted caramel or even with all mix-ins! We know our customers will find their own unique blend, so let us know how you take your coffee shake this summer.”

The limited-time offering will be available in store and online (mobile app or web ordering) at all North American Five Guys locations that offer milkshakes through September 30.

The post Something’s Brewing at Five Guys This Summer appeared first on Five Guys.

Customers can make their own unique meal by adding a Little Fry (regular or Cajun) and regular drink to any burger, hot dog or sandwich order for an additional $5. Designed with convenience in mind, the “Make it a Meal” combo represents Five Guys’ commitment to providing quality food while maintaining the breadth of customization options customers expect from Five Guys.

“The ‘Make it a Meal’ combo reflects our understanding of what our customers want – great value without sacrificing the ability to customize their order exactly how they like it,” Five Guys founder and CEO Jerry Murrell said. “We are exploring a number of new initiatives as we approach our 40th anniversary celebration in 2026. We encourage customers to share their feedback on these offerings as some may end up being permanent additions to the Five Guys experience.”

Five Guys’ “Make it a Meal” combo is only available in-store but will be available soon through the Five Guys website and mobile app at test locations.

The post Five Guys Tests New Convenient “Make it a Meal” Combo Option appeared first on Five Guys.

The Classic Combo is signature Five Guys, offering a Little Burger or Little Cheeseburger, a Little Fry (regular or Cajun), and a 16-ounce beverage for $12.99. As Five Guys fans already know, the word “little” at Five Guys refers to what many consider a regular portion size, a nod to the company’s standards to never compromise on quality. Guests have the flexibility to customize their Classic Combo with more than 250,000 topping combinations.

“Our loyal fans have requested a combo from us for a long time, and we are ready to give them this gift leading up to our 40th anniversary,” Five Guys founder and CEO Jerry Murrell said. “By testing the concept now, we can gauge customer response and refine our offering before an official launch.”

Customers can enhance their Classic Combo experience with bacon or an extra patty at an additional charge. The Classic Combo is only available in-store and will be available soon through the Five Guys website and mobile app at 177 test locations.

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